As a returning customer of over a years standing I have to say that the last batch of Lavazza compatible pods were a very bad fit for the machine . They appeared to be inflated , with the foil seal puffed up and the pod requiring considerable force to insert, meaning that it then dropped through the Modo Mio machine into the catch tray for the used pods or misaligned and was spoiled when the closing lever was was operate! Very poor indeed . I am sorry to say that the coffee quality was also way below the standard of previous batches being generally bitter and inconsistent in flavour.
Really good service as always from this supplier.
I’ve been ordering from the coffee pod roastery for a couple of years now, and the order has always arrived very quickly and well packaged.
The generic senseo pods I’ve ordered (Columbia Supremo) have always been of a high quality, well sealed and very reasonably priced especially when compared to the official Senseo pods supplied by the manufacturer. Also in my opinion they have a better taste than the Senseo equivalent, so ticks all the boxes!
I will certainly continue to order from this company in the future.
Ordered my coffee from you last Saturday (after hours) & it was delivered by Royal Mail the following Tuesday, on standard delivery... that's very good service!!
I ordered a mixed pack & a pack of the Somerset brand. Haven't had the chance to try
them all yet, but the one's we have tried have been excellent!!
We will certainly be coming back for a repeat order in the future, & look to try more of your range. Many thanks.
Hi.
I have bought from you for several years. I am always upset by the large postage costs. I noticed that you now trade via Amazon and the postage is cheaper by £2 in that channel ?
Hi Peter
We do sell on Amazon, and the postage is 'fixed' at £2.99 so it is the same if buying one pack of coffee, and cheaper if you buy more then one, BUT there is no 10% discount that you would get if buying direct from us, so this MORE then covers any postage costs.
We can price one of two ways, offer a 10% discount to returning customers which will cover more then the cost of postage, or have no discount and free postage?
At the end of the day postage is a cost that has to be paid for in some way, sorry
Regards
The Coffee Pod
Pleased with the French roast for senseo machine, but we don't find that one pod is enough for the 2 pod (mug) size. Re delivery, last time I had to collect at the post office - maybe an option for where to leave the package would help?
Thanks
JM
Hi
It is always personal taste, but most of our customers just use one pod for a mug.
As for option to leave parcel, there is a comment box at checkout that you can leave a message to ask for this.
The Coffee Pod
After a gap of several years (still got 2 Coffee Pod mugs in regular use though) I've returned to The Coffee Pod for ESE pods to use in a new espresso machine. The service from The Coffee Pod is still excellent with my order arriving within 24 hours and plenty of information along the way. I'll comment on the individual coffees as I try them but so far very pleased with the Cuban Serrano and the Blue Mountain, which was an old favourite.
Just received my latest order of 50 Pods of French Roast for my Philips Senseo.
I have ordered a few times now so that should tell you something about what I think about Thecoffepod and their coffee !
After trying their sampler pack I hit upon the French Roast which, to me has a rich taste and is strong without being overpowering.
I don't bother looking elsewhere now as the price and service are excellent; dispatch seems almost immediate and questions are always answered quickly and courteously.
I've bought from you a few times. Always good service and good coffee!
This is a comment relating to the ese pods and the packaging. In this time of concern about the amount of plastic waste is there a way of packing the pods without individual plastic wrappers? A tin or box perhaps? Teabags come in cardboard boxes admittedly with a cellophane wrapper on the box. Your thoughts on this would be appreciated. Yes I could use coffee grounds without the convenience of the pods but.....
Hi Cathy
The coffee needs to be packed to stop it being 'attacked' by the oxygen in the air.
If oxygen gets to the coffee it gives the coffee a bitter flavour, and reduces the taste of the coffee which is why we pack all our coffee in Nitrogen to stop this.
The wrappers that the ESE pods are packed in are aluminium foil, with a plastic barrier, some councils are able to recycle this machine, but some are not.
If there was a way, we would do it :-)
The Coffee Pod
what loverly people they are at coffee pad, my order is held up in my sorting office,so they have sent another one so will not be out of there great coffee pods,being sent by courier,been getting coffee for a few years never had any problems at all, thank you all for your great coffee and service, thak care, angela,
robert wells
23-04-2019, 11:38I have been buying for years never any complaints i changed to a capsule machine but capsules for this were expensive & not easy to get in my area it then broke so changed back to old senseo machine which then packed up so rang coffee pod up and they still had some new old stock senseo twist machines so I bought one Happy Days