Hi Bob,
Thank you so much for taking the time to call and give me a mini-masterclass!
We are now taking off far less coffee (I’m using a 35ml mini measuring glass each time) and enjoying superb-tasting coffee.
Two very happy customers here in Cornwall!
Kind regards,
Liz

We’ve been buying and enjoying Lavazza compatibles from Coffeepod for several years. However since the ‘new’ compatibles were launched, we have felt rather cheated!
All we seem to get is a milky drink rather than something that tastes like a proper Cappuccino.
I sent a query but was simply told that they are an espresso capsule and therefore I should be pressing the espresso button on my A Modo Mio machine... we don’t have that on option in our machine.
So having spent £80 on the new ‘improved’ capsules, we are plodding our way through them, but sadly won’t be coming back for more.


Hi Liz

Sorry to hear that you are having an issue with the capsules.

If your machine only has a 'start & stop' button, and is not automatic, you should be pulling off and 'Espresso Shot' which is 25-30 ml of coffee, it is the amount that a whiskey shot glass holds. it is just the same as you get in a Cafe, 25ml.

If you pull off more then this amount you over extract the coffee and you loose the flavour that you should be getting.

I can't find any order in your name to see what coffee you have been ordering, but for Cappuccino you really need darker coffee, so try our Somerset Roast, or even the Midnight Espresso.

Just let us know and we will sort something out.

Regards

The Coffee Pod

I have been buying for years never any complaints i changed to a capsule machine but capsules for this were expensive & not easy to get in my area it then broke so changed back to old senseo machine which then packed up so rang coffee pod up and they still had some new old stock senseo twist machines so I bought one Happy Days

Thanks for the fast delivery. However I'm very disappointed with the deacaff a Modo Mio compatible capsules. They're very weak and not a patch on the genuine Lavazza capsules. They are certainly not 8/10 on the strength scale - more like 3/10. They don't taste particularly good either. Overall a big disappointment.

I would like to thank you for your extremely fast response to my order even faster delivery, less than 12 hours after placing order it arrived via Royal Mail. Thanks again.

Great coffee. Great service. Working my way through the various selections - loved them all!

I was recommended by a friend who regularly orders coffee from you!! I must say there’s a great selection of coffee pods for the senseo machine and even tasty organic coffee too!!! Very pleased with the service never waiting too long!!

Ordered my Dolce Gusto pods and decided to try the tea selection and Barley tea. They are excellent tasting.
The ordering process tracking and delivery were a breeze and quick delivery 48 hrs and brewing.

Well recommended

John

As a returning customer of over a years standing I have to say that the last batch of Lavazza compatible pods were a very bad fit for the machine . They appeared to be inflated , with the foil seal puffed up and the pod requiring considerable force to insert, meaning that it then dropped through the Modo Mio machine into the catch tray for the used pods or misaligned and was spoiled when the closing lever was was operate! Very poor indeed . I am sorry to say that the coffee quality was also way below the standard of previous batches being generally bitter and inconsistent in flavour.

Really good service as always from this supplier.
I’ve been ordering from the coffee pod roastery for a couple of years now, and the order has always arrived very quickly and well packaged.
The generic senseo pods I’ve ordered (Columbia Supremo) have always been of a high quality, well sealed and very reasonably priced especially when compared to the official Senseo pods supplied by the manufacturer. Also in my opinion they have a better taste than the Senseo equivalent, so ticks all the boxes!
I will certainly continue to order from this company in the future.

Ordered my coffee from you last Saturday (after hours) & it was delivered by Royal Mail the following Tuesday, on standard delivery... that's very good service!!
I ordered a mixed pack & a pack of the Somerset brand. Haven't had the chance to try
them all yet, but the one's we have tried have been excellent!!
We will certainly be coming back for a repeat order in the future, & look to try more of your range. Many thanks.

Hi.
I have bought from you for several years. I am always upset by the large postage costs. I noticed that you now trade via Amazon and the postage is cheaper by £2 in that channel ?

Hi Peter

We do sell on Amazon, and the postage is 'fixed' at £2.99 so it is the same if buying one pack of coffee, and cheaper if you buy more then one, BUT there is no 10% discount that you would get if buying direct from us, so this MORE then covers any postage costs.

We can price one of two ways, offer a 10% discount to returning customers which will cover more then the cost of postage, or have no discount and free postage?

At the end of the day postage is a cost that has to be paid for in some way, sorry

Regards

The Coffee Pod

I've been having ESE pods shipped from you over to the US for some time now. I love your diverse selection, the great quality, and the reliable service. Thank you.

Hi Noah

Thanks for your feedback :-)

The Coffee Pod

Pleased with the French roast for senseo machine, but we don't find that one pod is enough for the 2 pod (mug) size. Re delivery, last time I had to collect at the post office - maybe an option for where to leave the package would help?
Thanks
JM

Hi

It is always personal taste, but most of our customers just use one pod for a mug.

As for option to leave parcel, there is a comment box at checkout that you can leave a message to ask for this.

The Coffee Pod

I would like to comment on the decaf arabica coffee senseo pads. I have tried all three types and they taste great. All the flavour of the arabica beans is there. Can't really tell the coffee apart from the caffeinated one. I strongly recommend it.

Placed my first order at 1pm on a wet Wednesday afternoon. My order was delivered within 24 hours! Morning coffee never tasted so good at a pretty good price.

After a gap of several years (still got 2 Coffee Pod mugs in regular use though) I've returned to The Coffee Pod for ESE pods to use in a new espresso machine. The service from The Coffee Pod is still excellent with my order arriving within 24 hours and plenty of information along the way. I'll comment on the individual coffees as I try them but so far very pleased with the Cuban Serrano and the Blue Mountain, which was an old favourite.

Enjoyed our first order so much that we were on the point of running-out sooner than expected
so placed an order for 100 French Roast Senseo size pods which were delivered within 24 hours of placing the order.
Great Coffee, Great service and a good price too!

Just received my latest order of 50 Pods of French Roast for my Philips Senseo.

I have ordered a few times now so that should tell you something about what I think about Thecoffepod and their coffee !

After trying their sampler pack I hit upon the French Roast which, to me has a rich taste and is strong without being overpowering.

I don't bother looking elsewhere now as the price and service are excellent; dispatch seems almost immediate and questions are always answered quickly and courteously.

Excellent service, ordered one day delivered the next!
Thank you, I will have fun trying the variety ESE pack and will definitely re-order in the future.